Sign up as a coach, or join your coach's team.
No questions for this audience here yet. See the whole page.
How can we help?
Straight answers about using Smagpie, one page per feature. Each question has its own link, so you can share the exact answer.
I'm a…
I'm a
Connect Garmin, Coros or Intervals.icu, and fix workouts or runs that don't show up.
- How do I connect my Garmin watch?
- How do I connect my Coros watch?
- Can I connect Strava or Intervals.icu?
- Why isn't my workout on my watch?
- Why didn't my run show up in Smagpie?
- Why does Intervals.icu show one power number instead of my coach's range?
- Why are the power targets in MyWhoosh different from the ones in Smagpie?
No questions for this audience here yet. See the whole page.
Bring athletes and assistant coaches onto your team.
No questions for this audience here yet. See the whole page.
How team zones and each athlete's thresholds turn one workout into personal targets.
- How do pace, heart-rate and power zones work in Smagpie?
- Why is there an arrow next to an athlete's Form on the Coach Hub?
No questions for this audience here yet. See the whole page.
Build a multi-week plan and put it on your team's schedule.
- How do I build a training plan and put it on my team's schedule?
- Can I apply a plan to just one athlete?
No questions for this audience here yet. See the whole page.
Log strength and mobility workouts set by set on your phone, with rest timers and 1RMs.
- What is the Session Tracker and how do I open it?
- How do I start my strength workout?
- Why don't I see a Start Session button?
- How do I log a set?
- I logged the wrong weight or reps. How do I fix it?
- How does the rest timer work?
- Can I add an exercise that isn't in my workout?
- Can I do the exercises in a different order, or do extra sets?
- Why are weights in pounds when I want kilograms (or the other way round)?
- How does the Session Tracker use and update my 1RM?
- How do I finish a session, and what's the RPE and feel?
- I finished but forgot to log a set. Can I add it?
- What happens if I forget to tap Finish?
- Does the Session Tracker work without signal in the gym?
- Can I switch phones mid-session, or run two sessions at once?
- Where do I see what my athlete lifted?
No questions for this audience here yet. See the whole page.
What a pass unlocks, how athletes get one, and who pays.
- What is an Athlete Pass and who pays for it?
- How do I give a pass to an athlete?
- I paid by bank transfer. Why aren't my passes there yet?
No questions for this audience here yet. See the whole page.
Unlimited AI workouts for your team: the free trial, billing, renewal and the monthly allowance.
- What is Team Premium and what does it cost?
- How do I start the 7-day free trial?
- How many AI workouts can my team generate?
- How do I update my card, see invoices or cancel Team Premium?
- Does Team Premium renew automatically?
- What happens if a Team Premium payment fails?
- Does Team Premium include Athlete Passes?
- What does "Complimentary until" mean on my Team Premium section?
No questions for this audience here yet. See the whole page.
Share your referral link with another coach, and what both teams get.
- How do I refer another coach to Smagpie?
- What does a new team get when its coach signs up with a referral link?
- What does my team earn for a referral, and when?
- I forgot to enter a referral code when I signed up. Can I still add it?
- Can I get paid for referrals?
- Can athletes or parents share our team's referral code?
No questions for this audience here yet. See the whole page.
Lend a team watch or bike trainer to an athlete who doesn't have one.
- How do I lend a team watch to an athlete who doesn't have one?
- How do I set up a bike trainer for athletes to share?
- Why does Smagpie ask for an FTP when I lend the trainer?
- What are unclaimed rides on loaner gear?
- A ride landed on the wrong athlete. How do I move it?
- I've been lent a team watch or trainer. What do I need to do?
No questions for this audience here yet. See the whole page.
Who sees training data, what parents should know, and what to tell your school.
- Who can see my training data?
- I'm a parent. Is Smagpie safe for my child?
- What should I tell my school district about Smagpie?
No questions for this audience here yet. See the whole page.
Report a bug, ask for a feature, or reach a person.
No questions for this audience here yet. See the whole page.